Secure or vulnerable sites require excellent physical security. However, gates and cameras cannot protect against cyber crime or insider threats.
A healthy security culture is one in which all staff and stakeholders behave in a way that ensures commercially and nationally sensitive material is safeguarded. However, building and maintaining an excellent security culture entails a profound understanding of the drivers of human behaviour.
AKT’s security workshops begin from this premise. Using a range of high impact, interactive techniques, we engage, entertain and challenge the audience. We believe that our understanding of the complexities of building a Security Culture, the quality and impact of our work and the strong relationships that we have built with our clients are the reason why we are invited back time and time. They trust us to deliver for them.
AKT were approached by a client in Nuclear who wished to commission a series of workshops to support their work in building a strong Security Culture. Threats to nuclear (or indeed any organisation) range from cyber-attack through insider activity to incursion or attack by external individuals or groups. The threat may be commercial, political or destructive in nature.
Our task was to design a workshop to illustrate a range of behaviours demonstrating a lack of belief in the credibility of both threat and subsequent potential consequences. Our audience population was several hundred frontline operators, and their managers.
In designing a workshop of this nature it is vital to create a plausible dramatic journey, so our story was based on a real incident involving exposure by a journalist. Due to the sensitivity of the material we adapted elements, disguised individuals and created an outcome that was considerably more damaging to the reputation of the organisation than the incident on which it was based. The client was heavily involved in this process, supplying information and expertly checking the world we were creating.
In our story, the principle character demonstrated the belief that “it can’t happen here”, despite a colleague’s attempts to influence to the contrary. The result was a journalist being able to access sensitive information and expose weaknesses in the site security system. Our audience were invited to consider the extent to which this belief drives their own behaviour and what impact that could have on the Security Culture in their organisation. As part of this process they interacted with the characters in the story and in doing so heard their own reasoning, rejection and denial played back to them. At the end they were asked to record their reflections and intentions to support development of their own Security Culture.
AKT delivered this workshop on site twice a day for one month to approximately 40 attendees per session. The client was delighted with the levels of engagement and the response both on the day and long after the workshops were finished. They were also impressed by the professionalism and commitment of the team.
“I cannot praise AKT highly enough for their unique and innovative methods of providing behavioural training which have had such a positive and lasting impact on our workforce. The professionalism and dedication of the AKT Team in providing a quality service is a constant which gave me great confidence and showed in the resulting success of the workshops.”