We use a variety of techniques to help people to engage with behavioural and cultural change, and to enhance a range of essential business skills. By working with professional AKT associates, each individual is able to practise their skills
Our workshops have an immersive and practical approach using simulations, scenarios and skills practice. Participants are given the opportunity to practise their skills in a supportive environment and are offered feedback & coaching. We invite participants to engage in realistic skills exercises in a way they never can when working with colleagues. Individuals, working as teams, might address issues such as crisis management, corporate communications or change strategy.
AKT has worked extensively in central Government over the years and it was a major Change Programme for one of the bigger departments that provoked one of our most extensive management development programmes.
The issue was identified as being the critical relationship between line managers and their direct reports at the cutting edge of the extensive cultural change required to implement a major new system on which the future operational integrity of the department depended.
The line managers would need to be able to engage and influence their direct reports to ensure that not only were they ‘on-side’ culturally but also able to apply LEAN principles to the work involved.
AKT developed a programme called ‘Flood’ in which a team of senior managers were called upon to deal with a dramatic change in circumstances requiring an unprecedented level of resilience, collaboration and flexibility in both team and personal capabilities. Leadership was called into question at all levels and demanded a quality of self-awareness and skill that many would struggle with.
The programme called for a full day’s training in which the dramatic narrative of ‘Flood’ played to all the facets of change required in the implementation of the new system. The highly interactive format enabled large audience to engage directly with the characters in order to coach them (and therefore the participants themselves) into a higher level of effectiveness as leaders.
In all some 8,000 participants passed through the training programme over a period of two years.
“From a high level steer, and to demanding timescales, AKT researched and developed an approach immediately recognisable by a mixed audience. AKT’s approach is flexible, positive, receptive and responsive. They are generous with their knowledge, gained through private and public sector experience and all of this allows for true partnership working. Feedback so far on the event is overwhelmingly positive and the programme is currently destined to become the foundation of the DWP overall leadership and management development offering.”
Jan Jones, Programme Leader